The M3UA UK Conference will take place on Tuesday 29th and Wednesday 30th April 2025, we are also holding an M3UA Golf Day the day before on Monday 28th, see below.
Details of the event are still being finalised but please feel free to register now!
If you have any feedback, ideas, or want to volunteer to present a User Perspective session, leave us a message here.
The M3UA are delighted to invite attendees to the M3UA UK Conference to participate in the 2025 M3UA Golf Day on Monday April 28th 2025 at the Hinckley Golf Club. The golf day is free to attend subject to a maximum of 24 players, first come first served. Conference attendees ONLY!
Attendees wishing to participate must register for the conference (a pre-requisite) and the golf day separately. Book your place at the golf day using the button below:
FELLOWPRO AG, based in Munich, is an innovative company specializing in the optimization of business processes through automated document processing. Their team consists of experienced experts in the fields of data technology, artificial intelligence, IoT and document automation – they master both the technical and business requirements down to the last detail. Their mission? To future-proof your business.
The 2025 M3 User Association UK conference will take place over two days at the Leonardo Hotel & Conference Centre, Hinckley, UK.
Within easy access of major motorway routes and international airports at Birmingham and East Midlands, this year sees the introduction of a golf day immediately before the conference.
The event is designed to maximise opportunities for interaction, participation and networking. Attendees will be able to join Workshops, round table discussions and presentations.
As the agenda develops details will be shared on this page. Register now so you don’t miss out on the biggest dedicated M3/CloudSuite event of the year.
The conference is free to attend for all M3UA Members and for approved guest M3/CloudSuite users.
All attendees are invited to attend the Networking Dinner on the evening of Tuesday 29th April, and the M3UA Golf Day on Monday 28th April.
Time spent during the conference in the exhibition area during breaks, and at the evening event, provide a great opportunity to network with other M3 / CloudSuite Users, Suppliers and Infor experts.
M3 User Association AGM
(M3UA Members Only)
Includes Association Activity report, Membership report, Financial Report and the election of officers.
This session is restricted to members of the M3UA only.
M3UA Conference Welcome & Keynote
Martin Hill, M3UA General Manager
Arnoud Roebers, M3UA Chairman
A welcome to the M3UA UK Conference 2025, a summary of M3UA activity past and future.
FELLOWPRO – Challenges and Use Cases of AI Automation for Infor M3
Paul Fischer, CRO, FELLOWPRO
Holger Arenz, CEO, FELLOWPRO
Everyone is talking about AI, but this session dives into the practical realities specifically for Infor M3. We’ll move beyond the hype to tackle the real challenges of implementing AI automation, discuss effective strategies for success, and share concrete use cases and success stories that demonstrate the actual value achievable in your M3 operations.
Conference Sponsor Introductions
Martin Hill, M3UA General Manager
A quick introduction to all the sponsors supporting the conference.
Coffee & Networking Break
M3/CloudSuite Roadmap Update
Ole Rasmussen, SVP Product Management, Infor
Update on M3 in general, developments completed for feature release in 2025 across all M3 CloudSuites, plus insight into the future roadmap.
GUEST SPEAKER – John Robinson, Neotrez
THE QUORUM PRINCIPLE
John is a globally recognised thought leader on Industry 4.0. Prior to starting his own company in 2023, John’s career included senior roles at Kearney, SAP, EY, Atos and Aveva as well as roles in automation systems integration and over ten years in manufacturing.
It was this career that enabled John to identify what he believes to be a systemic problem in global manufacturing. More importantly, he identified a solution based on radical collaboration that he has called ‘The Quorum Principle’ for which he has now created significant momentum and international interest in the concept.
The UK has a unique set of challenges that threaten it’s ability to compete internationally and remain profitable. Technology doesn’t provide a competitive advantage because most technologies are available globally. The question therefore is what can we do differently to compete?
LUNCH & Networking Break
14:00 Anthesis – Rise of the Data Function, it’s far more than just reporting
Joe McHale, Analytics Solution Architect, Anthesis
Thomas Lister, Master Data Manager, Hayley-Dexis
Implementing an ERP system such as Infor CloudSuite can create mountains of valuable data that, unless effectively managed, can hide crucial business insight. While there are tools such as Birst and Power BI that help to report on this, understanding how to correctly organize it along with other sources will provide key decision support that unlocks real competitive advantage. Join Anthesis, alongside Hayley-Dexis, in a live discussion on data management methodology and the practical ways that these principles have allowed the power of data to be unlocked.
14:30 User Perspective – Compleat Food Group– Reflections on a challenging CloudSuite Go-Live
David Cave, Head of IT, Compleat Food Group
Following the Compleat Group’s first Cloudsuite go-live wave in October 2024, this session shares a few thoughts on what went well and what could have gone better including the importance of quality data, site engagement and good change management.
14:00 Cashbook – Automate Collections and Cash Allocation for M3
Greg Coulter, CEO, Cashbook
David Rushe, Business Development Director, Cashbook
Learn how to allocate and collect your cash faster with Cashbook automation.
Your AR and Collections team can be up to 50% more productive and efficient with our automation workflows and direct integration to M3.
If you like the idea of reducing DSO, lowering bad debts, and accelerating your cash cycle then this session is for you!
14:30 M3 Finance Update
Kathryn Macdonald, Business Consultant, Infor
Update on recent developments in M3 Finance Applications.
14:00 Workshop: Infor WMS
Victor Falcon, Senior Solution Consultant, Infor
An opportunity to spend time with an Infor WMS Expert, asking questions and diving deep into the product including it’s recent developments.
15:00 Original Software – Living with Infor: Your M3UA Pack
Carl Andrews, Head of Sales, Original Software
M3 CloudSuite brings instant access to new features and the ability for your business to innovate faster than ever. But with M3’s monthly updates, it also brings a lot of change, whether you are ready or not. New features, bugs and updates affect much more than just your ERP, with businesses typically running over 50 other connected applications. The regularity of that change means that you need your tech stack to be more resilient than ever if you’re to avoid painful, expensive downtime. In this new presentation, we’ll walk you through some eye-opening facts and figures of being in the cloud, and, importantly, how you can better prepare for the wave of change that moving to CloudSuite brings in M3.
Join our testing experts as we reveal:
• How many changes Infor delivered this year
• How you can get started testing easily
• Building out your testing strategy towards automation
15:30 User Perspective – Arjo – M3 User Data Integrity to Mitigate Support
Alex Myles, Director IT Applications, Arjo
Adrian Baseley, Snr Manager Applications, Arjo
TBC
15:00 CyberScience – Easy-to-use, Real-time Reporting, Dashboards and Financial Statements
Dave Darby, Senior Consultant, CyberScience
See how using Cyberquery makes information access and delivery simple, quick, and impactful (reports, spreadsheets, charts, drill downs…). Cyberquery is intuitive, fast, and powerful. Cyberquery supports all major databases and ERP’s including M3, Infor LN, SyteLine, CSI (cloud), CSD, Visual, QAD, JDE, Oracle and SAP. With over 4,000 customers using Cyberquery, the product is proven and priced right!
Please attend this session to find out more.
15:30 Demand Forecasting for M3
Jerry Bolton, VP Supply Chain Planning, Infor
TBC
15:00 Workshop: Unlocking Measurable Business Value with AI
Hallgeir Øvrebust, VP Advanced Services EMEA, Infor
Explore solutions and services designed to facilitate impactful process innovation effortlessly. Learn about the components of the Infor Velocity Suite and discover how it can enhance your business value. This session offers a unique opportunity to delve into the suite’s capabilities, packaging, and practical solutions, with an interactive Q&A segment to address your specific questions.
TEA & Networking Break
16:30 Novacura – Enhancing Full Pallet Picking Efficiency with Novacura Flow
Aksel Jarlbäck, Director of Sales, Novacura
Traditional full pallet picking processes can be slow and error-prone due to manual steps and repeated API calls. In this session, we will explore how Novacura Flow improves pallet picking by enabling continuous scanning, reducing manual input, and increasing accuracy while reducing operation time. Learn how our food and beverage customer transformed their picking process—minimizing time, reducing errors, and enhancing efficiency with a tailored picking app. Don’t miss this real-world customer case study on how smart process automation can upgrade warehouse operations.
16:30 Fortude – Scaling Success with BioMar: Lessons from a multi-site Cloud migration
Henrik Frøsig, Global IT Director, BioMar
Janindu De Silva, Chief Operating Officer, Fortude
Join us for an in-depth discussion on how BioMar, a global leader in sustainable aquaculture feed solutions successfully transitioned its operations across Norway, Vietnam, the UK, and Australia from on-premise Infor M3 to Infor CloudSuite Food & Beverage. This multi-site implementation is part of a broader digital transformation strategy aimed at driving operational efficiency and business continuity across the organization’s global footprint.
In this session, we will explore key insights from the migration, including:
17:00 Panel Discussion – M3/CloudSuite Support
Arnoud Roebers, Head of IT Applications, Intersnack
Franziska Lycett, VP Customer Success, Infor
Andrew Stephenson, Service Desk Manager, Anthesis
Stuart Craig, Group IT Director, Finsbury Food Group
Alan Inglis, CloudSuite CoE Manager, Aggreko
Richard Beattie, Solutions Architect, GAP Group
An open discussion of product support services currently provided by Infor for M3/CloudSuite customers. Participants will cover the development/evolution and relative merits of support options provided by Infor, and identify the factors that help improve service delivery and satisfaction from a customer perspective. They will also discuss the advantage or disadvantage of seeking alternative service providers in the pursuit of a world-class product support service for Infor M3/CloudSuite.
The panel will also be open to questions from the floor and explore whether the M3UA has a role to play in representing member’s feedback about Support with Infor.
Free Time
18:30 – 21:00
Infor Strategy & Business Update
Andrew Dalziel, Vice President Industry & Solution Strategy, Infor
This session will provide an update on where Infor is investing in capabilities and technologies to solve customer challenges, drive higher productivity and deliver measurable business outcomes for customers.
09:30 User Perspective – Compleat Food Group– Leveraging Experience Designer
Sam Creasey, Group Head of IS, Compleat Food Group
Discover how the Compleat Food Group are using Infor’s Experience Designer to add value to their CloudSuite implementation.
10:00 M3 F&B Industry Strategy
Marcel Koks, Senior Director F&B Industry & Solution Strategy, Infor
Explore the latest trends and learn how they influence the development of the Infor suite for the food and beverage industry. We’ll discuss some recently introduced features and future plans.
09:30 Reporting, data options, future of insights for M3 CloudSuites
Alistair Stone, Product Manager, Infor
TBC
10:00 M3 Fashion Industry Strategy
Andrew Dalziel, VP Industry & Solution Strategy, Infor
Explore the latest trends and learn how they influence the development of the Infor suite for the fashion industry. We’ll discuss progress in the market, some recently introduced capabilities and future plans.
09:30 Workshop : Country Localizations in M3
Kathryn Macdonald, Business Consultant, Infor
An exploration of the use, management and development of country specific localizations in M3 with Infor Product Management.
COFFEE & Networking Break
11:10 M3/CloudSuite Enhancement Requests
Eddie Chaffin, Group Enterprise Architect, ABP Group
Fons Van Aert, Solutions Architect, CRH
A recap of the Enhancement Request process plus an exploration of the outstanding ER’s for M3/CloudSuite. Your chance to use the collective voice of the M3UA to help influence development priorities.
11:40 M3 Distribution, Service & Rental Industry Strategy
Mike Fletcher, Product Manager, Infor
Explore the latest trends and learn how they influence the development of the Infor suite for the Distribution & Equipment industries.
We’ll discuss progress in the market, some recently introduced capabilities and the future roadmap plans Infor has in the areas.
11:10 M3 Trade Promotions Management
Nick Ryan, CCO, Infor Acumen
Insight into Infor’s Trade Promotions Management (TPM) Solution.
Primarily aimed at Food & Beverage companies but also of interest to other industries served by M3/CloudSuite.
11:40 M3 MES Update
Steve Burden, Solutions Architect, Infor
TBC
11:10 Roundtable – Output Management, Data Fabric and Analytics
Alistair Stone, Product Director, Infor
Martin Jarrolf, Dev Business Analyst, Infor
Per Melander, Principal Architect, Infor
Pierre Nolte, Development Manager, Infor
Join us for an exclusive roundtable Q&A session; your opportunity to connect directly with M3 experts and get answers to your questions.
Topics:
This is a customer-driven session, designed for you to ask questions and gain insights from the experts
GUEST SPEAKER – Andrew Grill
The Actionable Futurist
Andrew Grill, The Actionable Futurist®, is a renowned international keynote speaker and trusted advisor at the board level for major organisations like Vodafone, Adobe, and Nike. With over three decades of experience with technology companies, he captivates audiences worldwide, offering practical, and actionable advice. A former Global Managing Partner at IBM and a 5-times TEDx speaker, his insights are rooted in a deep engineering background and a passion for digital innovation. Andrew’s upcoming book, “Digitally Curious” aims to demystify technology’s role in society, making him a pivotal figure in shaping our digital future.
LUNCH & Networking Break
14:20 User Perspective – Intersnack Group – Global M3 Multi-Tenant Roll-out Update
Arnoud Roebers, Head of IT Applications, Intersnack Group
Half way through a global roll-out of Infor M3 CloudSuite Multi-Tenant solution and with some of their largest and most critical sites still to go, what lessons have been learned and how is Intersnack’s approach changing?
14:50 M3 Mobile Apps
Mike Fletcher, Product Manager, Infor
The M3 Product Area has several mobile applications. In this session we will provide an overview of each; with some understanding of their purpose and business flows.
14:20 M3 Personalisation & Extensibility
Mike Fletcher, Product Manager, Infor
Extensibility has always been an option; but which technique is best? We will explore the different solutions and how they can be used for differing purposes over the M3 EcoSystem
14:50 M3 Supply Chain Planning
Andrew Dalziel, VP Industry & Solution Strategy, Infor
Jerry Bolton, VP Supply Chain Planning, Infor
An overview of M3 Supply Chain Planning and a high level summary of the roadmap.
14:20 Roundtable – Re-Imagining your approach to Data Management
Edon Smit, Director of Sales, Infor
A fresh look at Infor’s new tools for Data cleansing, Data migration, and (Master) Data management/Data governance.
Take a deep dive and explore how MDM affects all M3/CloudSuite customers. Whether for data migration on your journey to CloudSuite or ERP standardisation or for ongoing data governance.
Learn from the experience of both Infor experts and fellow members.
Conference Close and Prize Draw
Closing session including Sponsors Prize Draws.
TEA & Networking Break
